Jira Service Management was born, providing solutions for service teams’ challenges in nearly every domain. However, Jira Service Management extends beyond the service management domain.
Service management that scales with your team . Whether you’re a startup trying to manage incoming requests, a growing team standardizing your service management practices, or an enterprise looking for a more fast, flexible ITSM solution, there’s a Jira Service Management plan for you.
An overview of Jira Service Management . What is Jira Service Management and who is it for? In this overview, we boil Jira Service Management down to the basics. Plus, Jira Jargon explained!
Access all features in Jira Service Management; Manage users and roles in service projects; Set up customer portals, request types, queues, reports, and SLAs; Perform all tasks that agents can; Agents. Service project team members who work on customer requests can: View the customer portal, queues, reports, and SLA metrics for a project
Jira Service Management is purpose built for your IT and service teams, providing them with everything they need out of the box for incident, change and problem management. Each Jira application (Jira Software, Jira Service Management, Jira Core) is built on the Jira platform. 2CYNYA.
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    • what is jira service management